FREQUENTLY ASKED QUESTIONS
- Free One-way ticket: 500 points
- Free Round-trip ticket: 750 points
- Free 5-Day Flex Pass: 5,000 points
- Free 7-Day Pass: 5,000 points
- Free Monthly Pass: 12,500 points
- Free Weekend Day Pass: 600 points
A: If you use the Metrolink Mobile app and sign into SoCal Explorer using the email address you use to log into the Metrolink Mobile app, the tickets you purchase through the Metrolink Mobile app will automatically earn points and be credited to your SoCal Explorer account.
If you use paper tickets, you will need to take a photo of your paper tickets, add the date you purchased and upload them to your SoCal Explorer account. TIP: please make sure you take a picture of your entire ticket as shown below.
You can find the instructions here: https://socalexplorer.metrolinktrains.com/dashboard/redeem